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Payment Terms

The 30-Day Dispute Lock

Understand how the dispute lock protects both parties in a commercial transaction.

The 30-Day Dispute Lock

What is it?

The 30-Day Dispute Lock is a verification period that begins when you accept the terms of a scope document or invoice. During this 30-day window, you can raise a legitimate dispute about the work or deliverables.

Why does it exist?

The dispute lock:

  • Gives you time to review deliverables and raise genuine concerns
  • Creates a clear audit trail of acceptance
  • Prevents disputes being raised months later to avoid payment
  • Protects suppliers from bad-faith payment delays

What happens after 30 days?

Once the 30-day period expires without a dispute being raised, the work is considered verified and accepted. Late payment charges (statutory interest and compensation) may then apply if payment is not made.

Can I still raise issues after 30 days?

Yes, but they would be treated as new change requests or warranty claims rather than disputes about the original scope.

This page is for general information. It is not legal advice.